FAQ’s

We allow walk-up customers to purchase a seat at the bus. Open seats will be made available only after all confirmed reserved passengers have completed the boarding process. Walk-up tickets are sold on a first come, first served basis and are not eligible for the Tripper Bus Rewards Program

The average trip duration is 4 – 4 1/2 hours, depending on traffic and weather conditions. Tripper Bus is not liable for delays caused by accidents, breakdowns, road conditions, weather, and other conditions beyond its control and does not guarantee to arrive at or depart from any point at a specific time.

Check out our pick-up and drop-off locations.

The primary way to purchase a ticket for Tripper Bus is online. This guarantees you a reservation. We also sell higher-priced walk-up fares, but only on a space-available basis. We recommend you buy a ticket in advance and save money.

Walk-up fares: We will first board and seat the reserved passengers, and if we have seats remaining, we will offer walk-up fares. Walk-up fares will be sold on a first-come, first-served basis only if seats are available. The price of our walk-up fares is available on our website. We can only accept cash for our walk-up customers.

Our passengers will enjoy FREE complimentary internet service while on board. However, due to connection issues, we can't guarantee this service, as Wi-Fi connections may vary throughout the route.

If you choose to reserve by phone, you may do so by calling customer service at (718)834-9214

All of our buses are equipped with Wifi and electrical outlets.

 Also note that bus Wi-Fi does not support streaming video like YouTube, Hulu, Netflix, etc. You may wish to download a movie before leaving.

DISCLAIMER: We cannot be responsible for the strength or stability of the wi-fi connection since it is a moving vehicle and may also be affected by how many passengers are logged on at any given time. Some areas have zero or limited coverage.

We make an effort to provide these amenities free of charge. For operational emergencies, we may need to substitute a replacement vehicle which may not have all of the standard amenities. We apologize for any inconvenience that this may cause you. However, if for whatever reason any of the amenities mentioned above are not available on your trip, we will not issue a credit or refund.

In order to protect the health and safety of our passengers and drivers, smoking and consumption of alcoholic beverages are strictly prohibited on our buses. Tripper Bus reserves the right to refuse to transport to (A) a person under the influence of intoxicating substances or drugs or (B) anyone who is incapable of taking care of himself/herself. (This does not apply to persons who are accompanied by an attendant or nurse), or (C) anyone whose conduct is such or likely to make him or her objectionable to other passengers or prospective passengers. Passengers may transport unopened alcoholic beverages stowed in the cargo bay in their luggage for use after arrival at the final destination with Tripper Bus. Non-alcoholic beverages and snacks are permitted as long as they do not annoy the other passengers and the bus is kept clean.

Any person under 17 years of age must be accompanied by an adult (17 years of age or over) when traveling on TripperBus buses. Unaccompanied children and teens under the age of 17 are not permitted to travel on TripperBus.

In the event you are unable to make your schedule on time we do offer the opportunity for you to stand-by for additional day-of schedules depending on availability. Please note these schedules will be subject to any rate increase that differs from your paid schedule and any difference in price will be collected prior to departure.

A valid photo ID is required to board the bus. Once your reservation is complete, you will receive an email confirmation with a reservation confirmation number. Please bring a copy of the email confirmation in order to board the bus. You may show proof of your reservation on your mobile device.

You may bring a maximum of 2 pieces of luggage. The weight of each piece must not exceed 40 pounds. Tripper Bus is not responsible for lost, damaged, or stolen property. You may bring one small carry-on, which should fit beneath your seat or in the overhead luggage compartment. Luggage may not be placed at a passenger's legs or in the isle. Always keep your medications and valuables with you. Do not leave them in your stowed baggage.

We recommend all bags be properly tagged along with your contact information. Luggage left at or on the bus will be handed over to the lost and found.

Tripper Bus fares begin at $27 one-way and Tripper Elite begins at $40

PLEASE NOTE: Prices are subject to change without notice.

We do not offer refunds for travel. Should you need to cancel or change your reservation, you can submit your request via the steps listed above.

The average trip between NYC and Bethesda, MD is 4 to 4.5 hours. The average trip between NYC and Arlington, VA is 4.5 to 5 hours. Our drivers do our best to depart and arrive on time. We stay up-to-date with traffic and road conditions.

Travel time is dependent on traffic and weather conditions. Tripper Bus is not liable for delays caused by accidents, breakdowns, road conditions, weather or other unforeseen conditions beyond its control and does not guarantee exact arrival or departure times.

Please contact Tripper Bus via phone for your reservation confirmation number. Please make sure to have your reservation number in advance of departure.

In the event you're unable to make your schedule on time, we offer the opportunity for you to stand by for a later schedule on the same day, if there is a seat available.

Please note these schedules will be subject to a rate increase if the new schedule differs from your paid schedule and any difference in price will be collected prior to departure.. If you don't show up prior to the last bus for the day of your scheduled travel, the ticket is forfeited and cannot be rescheduled.

Food and beverages are allowed as long as it is not objectionable to the other passengers and the bus is kept clean. Passengers are encouraged to purchase any desired food or drinks prior to arrival at the stop. All trash should be put in the trash bags provided.

Our standard amenities include reading lights, WiFi and power outlets.

Yes, all buses are equipped with a fully functional bathroom.

Yes. You can change the date or time of your reservation on line until 12:00 am midnight prior travel. Modifying reservations can be done online by clicking edit my trip or by emailing us. If you need to modify a reservation within 12 hours of departure time , then please call our office no later than 3 hours prior travel at 1-877-826-3874. If you are unable to reach a representative by phone, please send an email to info@tripperbus.com. If your seat(s) in your newly selected schedule cost more than your current seat, you will need to pay the difference before completing the rescheduling process.

Note: when editing, canceling or rescheduling please modify all schedules and all legs of your trip.

All weapons are prohibited. We also do not allow the transport of any material that would be deemed a hazardous material by the DOT (Acids, ammunition, animals, combustible liquids, compressed gases, corpses, cremated remains, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.)

Folding tray table, cup holder, bottled spring water, complimentary movies and tv series on your personal device and captains leather seating.

We provide reading lights on all buses. Please note that the driver may restrict the use of reading lights in the front 3 rows, especially on after dark trips

A valid photo ID is required to board the bus. Once your reservation is complete you will receive an email confirmation with a reservation confirmation number. Please bring a copy of the email confirmation in order to board the bus. You may show proof of your reservation on your mobile device.

Generally, we do not restrict passengers using a cell phone on the bus; however, we recommend all phone conversations be short in duration and spoken in a low tone in consideration of the other passengers. Passengers sitting in the front 4 rows are not permitted to use their cell phones for the entire trip, as the conversation would be a distraction for the driver.

We do allow bicycles, golf bags, and wheel chairs; however, these are considered to be oversized items. These items are acceptable, provided space is available in the baggage area. The oversize item will count as your one bag allowed under the coach. You'll be responsible for placing the item in the baggage bin. We will not charge you an additional fee for an oversized item, provided it is within your limit of one bag under the coach. Tripper Bus is not responsible for any damages to items stored below in our luggage bay.

See our pick-up and drop-off locations Here

The online booking system allows the flexibility to change a ticket to a different schedule, cancel a reservation, or track your trip history. In order to confirm seating, it is recommended tickets be purchased in advance online.

You can place your ticket on hold with us and make a new reservation at any time when you know the exact date you want to ride with us.

You can request an upgrade to the elite Bus online or by contacting us via phone. The difference in price will be charge by credit card. Prior to the day of travel, if you change from Tripper Elite to a Standard Tripper Bus, you will be issued a company credit for the difference.

Note: Changing a ticket from a higher priced bus to a lower priced bus on the day of travel will not result in a credit for the price difference

Yes. You can change the date or time of your reservation on line until 12:00 am midnight prior travel. Modifying reservations can be done online by clicking edit my trip or by emailing us. If you need to modify a reservation within 12 hours of departure time , then please call our office no later than 3 hours prior travel at 1-877-826-3874. If you are unable to reach a representative by phone, please send an email to info@tripperbus.com. If your seat(s) in your newly selected schedule cost more than your current seat, you will need to pay the difference before completing the rescheduling process.

Note: when editing, canceling or rescheduling please modify all schedules and all legs of your trip.

Tickets are non-refundable and only good for travel on the schedule and date that you have purchased.

You may cancel your reservation on line until 12:00 am midnight prior to travel. To cancel a reservation, it can be done online by clicking Edit MyTrip or by emailing us.

We do not issue refunds; however, funds will be credited in your Tripper Bus account and will be applied towards future travel.

Tripper Elite is an executive business-class service for passengers seeking a level about standard coach travel. Tripper Elite features additional first-class amenities, to include fewer seats allowing for wider captains chair seating, more leg room, plus complimentary movies and TV series viewable from our app on your personal device.

More information on the features and amenities of the Tripper Elite Bus can be found on the Tripper Elite.

You may use more than one email address; however, tickets or redeemable free tickets are not transferrable to other email addresses. Initial email addresses given when registered can only redeem tickets under the email address.

The more you travel with us, the more you save. Each time you reserve a trip online or by phone, you will earn 1 "Coupon" for each one-way segment of your trip. Collect 6 one-way coupons and you'll receive a free one-way ticket. Collect 3 round-trip coupons and receive a free one-way ticket. You must be registered on our website and reserve your trips ahead of time for us to be able to keep track of your trips. We will store your trip information, and notify you by email when you have earned a free ticket.

No. Seating is on a first come first serve basis.

The seats in the front of the bus located behind and across from the driver are designated as priority seating to accommodate passengers with disabilities or other special needs. If these seats are occupied, the driver may ask the seated passenger to move to accommodate these special needs riders.

Yes we are glad to help load or unload your luggage in the storage area of the bus. Please remember there is a three bag maximum.

We provide priority seating for passengers with disabilities and elderly passengers.

All weapons are prohibited. We also do not allow the transport of any material that would be deemed a hazardous material by the DOT (Acids, ammunition, animals, combustible liquids, compressed gases, corpses, cremated remains, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.)

All of our buses are equipped with Wifi and electrical outlets.

 Also note that bus Wi-Fi does not support streaming video like YouTube, Hulu, Netflix, etc. You may wish to download a movie before leaving.

DISCLAIMER: We cannot be responsible for the strength or stability of the wi-fi connection since it is a moving vehicle and may also be affected by how many passengers are logged on at any given time. Some areas have zero or limited coverage.

We make an effort to provide these amenities free of charge. For operational emergencies, we may need to substitute a replacement vehicle which may not have all of the standard amenities. We apologize for any inconvenience that this may cause you. However, if for whatever reason any of the amenities mentioned above are not available on your trip, we will not issue a credit or refund.

In order to protect the health and safety of our passengers and drivers, smoking and consumption of alcoholic beverages are strictly prohibited on our buses. Tripper Bus reserves the right to refuse to transport to (A) a person under the influence of intoxicating substances or drugs or (B) anyone who is incapable of taking care of himself/herself. (This does not apply to persons who are accompanied by an attendant or nurse), or (C) anyone whose conduct is such or likely to make him or her objectionable to other passengers or prospective passengers. Passengers may transport unopened alcoholic beverages stowed in the cargo bay in their luggage for use after arrival at the final destination with Tripper Bus. Non-alcoholic beverages and snacks are permitted as long as they do not annoy the other passengers and the bus is kept clean.

You may bring a maximum of 2 pieces of luggage. The weight of each piece must not exceed 40 pounds. Tripper Bus is not responsible for lost, damaged, or stolen property. You may bring one small carry-on, which should fit beneath your seat or in the overhead luggage compartment. Luggage may not be placed at a passenger's legs or in the isle. Always keep your medications and valuables with you. Do not leave them in your stowed baggage.

We recommend all bags be properly tagged along with your contact information. Luggage left at or on the bus will be handed over to the lost and found.

No dogs, cats, birds, or other animals will be transported. However, in compliance with federal guidelines, we allow service animals that are accompanying any traveler with a need as defined by the Americans with Disabilities Act. Service dogs trained for the purpose of assisting a disabled person will be allowed on the bus The service animal is the responsibility of its owner at all times (i.e., leash, harness or carrier.) Service animals must ride in the bus within the customer's space and may not travel in the aisle or occupy a seat. Please bring service documentation or proper verification with you to present at boarding.

Tripper Bus reserves the right to refuse passage to any animal that poses a direct threat to the health and safety of other customers or personnel.

In the event you're unable to make your schedule on time, we offer the opportunity for you to stand by for a later schedule on the same day, if there is a seat available.

Please note these schedules will be subject to a rate increase if the new schedule differs from your paid schedule and any difference in price will be collected prior to departure.. If you don't show up prior to the last bus for the day of your scheduled travel, the ticket is forfeited and cannot be rescheduled.

Food and beverages are allowed as long as it is not objectionable to the other passengers and the bus is kept clean. Passengers are encouraged to purchase any desired food or drinks prior to arrival at the stop. All trash should be put in the trash bags provided.

Our standard amenities include reading lights, WiFi and power outlets.

Yes, all buses are equipped with a fully functional bathroom.

Folding tray table, cup holder, bottled spring water, complimentary movies and tv series on your personal device and captains leather seating.

We provide reading lights on all buses. Please note that the driver may restrict the use of reading lights in the front 3 rows, especially on after dark trips

Generally, we do not restrict passengers using a cell phone on the bus; however, we recommend all phone conversations be short in duration and spoken in a low tone in consideration of the other passengers. Passengers sitting in the front 4 rows are not permitted to use their cell phones for the entire trip, as the conversation would be a distraction for the driver.

We do allow bicycles, golf bags, and wheel chairs; however, these are considered to be oversized items. These items are acceptable, provided space is available in the baggage area. The oversize item will count as your one bag allowed under the coach. You'll be responsible for placing the item in the baggage bin. We will not charge you an additional fee for an oversized item, provided it is within your limit of one bag under the coach. Tripper Bus is not responsible for any damages to items stored below in our luggage bay.

Bookings for groups and charter buses need to be requested in advance. Fares and discounts will be evaluated upon receipt of the reservation request and cannot be combined with any other discounts. Please note: group reservations are not eligible for points in the Tripper Rewards Program.

Yes. We offer service to Brooklyn at 40 Empire Blvd, in addition to our Midtown Manhattan stop near Penn Station.

The average trip takes about 4.5 to 5 hours depending on traffic. Weekend and holiday travel can run longer, so build in extra time if you have plans on arrival.

We pick up and drop off in Bethesda, MD (7101 Wisconsin Ave), Arlington, VA/Rosslyn (1101 Wilson Blvd), and Dupont Circle, DC (1729 Connecticut Ave NW). In New York, we have stops near Penn Station (320 W 31st St) and in Brooklyn (40 Empire Blvd).

Parking options vary by location. Our Bethesda, Arlington, and DC stops all have nearby parking and are Metro-accessible. See our Locations page for details on each stop.

See our pick-up and drop-off locations Here